• What is Dealerbuddy?

    Dealerbuddy is a B2B ordering and account management platform that helps businesses automate orders, invoicing, dispatch, outstanding recovery, and customer communication—all in one app.

  • Who can use Dealerbuddy?

    Dealerbuddy is suitable for all types of manufacturers, distributors, wholesalers, and stockists across industries like FMCG, electronics, garments, hardware, lights, furniture, tiles, pharma, beverages, and more.

  • How does Dealerbuddy help my customers?

    Your customers can place orders anytime, view their outstanding, download invoices, track order status, and access their ledger 24×7. This reduces follow-up calls and speeds up collections.

  • Does Dealerbuddy support Tally integration?

    Yes. Dealerbuddy auto-syncs all orders, invoices, receipts, and ledgers directly with Tally, saving hours of manual accounting work and reducing errors.

  • Can I customize the app according to my business needs?

    Yes. Dealerbuddy supports customization like product display, pricing, customer grouping, category structure, order format, and industry-specific features.

  • Is Dealerbuddy easy for customers to use?

    Absolutely. The app is designed to be simple and user-friendly. Even customers with basic smartphone knowledge can place orders and view their account details easily.

  • I have a large product list (e.g., 4,000+ items). Will Dealerbuddy support it?

    Absolutely. Dealerbuddy is built to support large product catalogs smoothly and efficiently.

    Designed for distributors, wholesalers, and manufacturers managing thousands of SKUs

    Product data is handled with optimized indexing and smart caching

    Supports 4,000–10,000+ products without performance issues on both Android and iOS

    Search, filtering, and ordering remain fast due to advanced data optimization

  • How secure is my business data?

    Data Security & Encryption
    We provide complete end-to-end encryption for all your business data. Every order, ledger entry, customer detail, and report is fully encrypted on both the desktop app and mobile devices. Your data can only be accessed by authorised users through the Dealerbuddy Android or iOS applications — ensuring maximum privacy, safety, and control at all times.
    We have added multiple security levels which ensures that your data is always under your control.
    Your data is fully secured with encrypted access. Only authorized users can view or modify information. We follow strict data protection standards.

  • Will I get training and support?

    Yes. We provide onboarding, training sessions, and complete support through call, WhatsApp, and remote access.

  • How does Dealerbuddy ensure reliable support and continuous improvements?

    Reliable Support & Continuous Improvements

    Get quick, dependable assistance from our dedicated support team whenever you need it

    Regular feature updates to enhance speed, security, and overall user experience

    Continuous improvements based on real feedback from distributors, wholesalers, and manufacturers

    Stable and well-maintained system built to support your growing business

    We actively monitor performance to ensure smooth operations—today and in the future

  • What is the pricing?

    Dealerbuddy offers flexible yearly subscription plans depending on the number of customers and features. Contact us for a suitable quote.

  • Can multiple team members use the platform?

    Yes. You can create multiple users for admin, sales, accounts, and dispatch teams with proper permissions.

  • Do I need any hardware or setup?

    No. Dealerbuddy works on your mobile and computer. It requires no special hardware or additional installation.

  • Does the app support multiple pricelists?

    Yes. You can assign different prices, discounts, and schemes for different customers or categories.

  • Can customers see their outstanding 24×7?

    Yes. Customers can see their live outstanding, ledger, and payment history anytime, helping faster recovery.

  • Does Dealerbuddy sync directly with Tally?

    Yes. Dealerbuddy supports direct Tally integration. Orders from the app automatically sync into Tally and convert into invoices without manual entry.

  • Does Dealerbuddy sync directly with Tally?

    What data is synced with Tally?

    Dealerbuddy can sync:
    Orders,Sales invoices,Receipts,Ledger balances,Outstanding details
    This keeps your accounts updated in real time.

  • Is the Tally integration automatic or manual?

    It is fully automatic. As soon as an order is placed in Dealerbuddy, it gets pushed to Tally through our connector without any manual work.

  • Do I need a Tally license for integration?

    Yes, you need a valid Tally Prime license installed on your system for smooth integration.

  • Is my Tally data safe?

    Absolutely. Your data stays on your local system. Dealerbuddy only communicates with Tally through a secure connector to sync required transactions.

  • Can I sync old or pending orders to Tally?

    Yes. Any past or pending order can be synced to Tally as long as you select it and push it through our connector tool.

  • Does the integration support multiple GST ledgers and pricelists?

    Yes. Dealerbuddy supports all GST structures, multiple pricelists, discount settings, and customer-specific pricing used in Tally.

  • Can the app create invoices automatically in Tally?

    Yes. Every order gets converted into a Tally invoice automatically, helping your accounts team save time and avoid mistakes.

  • Does Dealerbuddy support Tally on multiple systems?

    Yes. If you use Tally on multiple computers, we can configure the connector accordingly so data syncs seamlessly.

  • What happens if the internet is down?

    No problem. Orders remain in Dealerbuddy and will sync to Tally automatically once your connection is restored.

  • Will I get support for Tally setup?

    Yes. Our team will guide you step-by-step for installation, configuration, ledger mapping, and testing.

  • Can I see customer outstanding in the app?


    Yes. Dealerbuddy syncs Tally ledger balances, allowing customers and your team to see live outstanding 24×7.

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